Independent Contractor Roles
At Intouch, we work with some of the world's leading brands, providing them with valuable market research thanks to our Mystery Shopping and Auditing programs. Want to become an Independent Contractor but not sure which role is right for you? Learn more about our Independent Contractor roles below.
Mystery shoppers, also known as “secret shoppers”, perform covert data collection for brands. They are paid to observe, measure, and report on the quality of service, environment, products, and overall experience.
Auditors conduct covert or overt qualitative research and data collection for brands. Audits are more technical in nature. To become an auditor you must undergo enhanced screening and background checks.
Editors or "QA" perform quality assurance on the data collected by mystery shoppers & auditors. The editing process takes place once a mystery shop or audit has been completed, and validates the integrity of the data.
Benefits of Mystery Shopping
Become an Independent Contractor, Today!
We only work with the best Independent Contractors in the business. If you are detail-oriented and want to help brands understand and improve their customer's experiences, we want to hear from you.