Get to Know Us

North America's Favorite Mystery Shopping Company

With roots dating back over 40 years, Intouch Insight is a veteran in delivering high-performing mystery shopping programs and is one of the most technologically advanced providers on the market.

Intouch Shopper About Us

Trusted by

sobeys
7-eleven_logo
beer-store
executive-hotels
sofresh_
couche-tard
banff-hospitality
Parkland (trim)
manchu_wok
papa_murphys
taco_time
parkerskitchen
Trusted for Over 40 Years

Our Origin

While many people equate mystery shopping with loss prevention, we take it far beyond that. It's about measuring different touchpoints within your buyers’ journey.

In 1992 we were the first market research company to develop kiosks to collect electronic data in the field. Originally, a lot of people knew us as "the kiosk company".

Collecting customer and operational insights has been in our DNA since the beginning. Our experiences led us to launch innovative technology products, transforming decades of expertise into a game-changing customer experience measurement platform to meet your business needs of today and grow with you tomorrow.

With our software and services, you’ll never again struggle to Listen to your customers, Interpret the results, and Act on the data.

Learn more about Intouch Insight
Intouch Insight Team Pictures
Testimonials

Why Mystery Shoppers across North America love working for Intouch Insight

Intouch Shopper Testimonial
Sarah B.

Ontario, Canada
Mystery Shopper & Auditor

Intouch is awesome to work for. It pays shoppers every 2 weeks. This is WAY faster than other mystery shopping companies, and the team is always on standby to help.

Intouch Shopper Testimonial
Joanne

British Columbia, Canada
Mystery Shopper

Intouch Insight has some great clients and is our favorite mystery shopping company. We're always paid on time!

Intouch Shopper Testimonial
M.M

Ontario, Canada
Mystery Shopper

Their expectations are clear, and the work is fun. Intouch Insight is a great company!

Intouch Shopper Testimonial
S.L

Manitoba, Canada
Mystery Shopper

Intouch Insight has terrific clients to mystery shop, and the support of my Territory Manager is always prompt & helpful.

Get in touch!